Q How soon will I experience benefits ?
A The unit will immediately start the descaling process and inhibit further build-up of hard lime scale deposits. However, it is not so easy to remove deposits already present when considering the build up period, 10, 20, 30 years or more, but the water conditioner will slowly eliminate existing lime scale as descaled water is passed through the system, but this process can take months especially if water consumption is low (it may have taken years for the scale to build up). The sooner a conditioning system is installed, the sooner the existing damage is counteracted.
Q Does it require chemicals or other items to be bought over time ?
A No, nothing further is required after fitting and switching on, other than electricity.
Q How do I know if it is working ?
A The unit is computerised and monitors the output current to ensure that the entire system is working correctly. If there was a broken connection in a pipe antenna, for example, the unit will clearly indicate the fault on its LED display.
Q Is the treated water good to drink ?
A Yes. The conditioning only affects the structure of the lime scale to prevent it from building up on surfaces. The desirable mineral content is not diminished, in fact the suspended calcium is good for you. There are a variety of positive benefits attributed to softer water which you may benefit from. Also the water is good for watering plants, the pH is unaffected.
Q What does it get power from ?
A The system draws power from a standard power outlet. Check that you get the correct version for 230 (220/240) or 115 (110/120) volts ac (50/60Hz). Power consumption is very small indeed, comparable with an alarm clock or video product on stand-by.
Q How much does it cost to run ?
A Very little, the products are low power consumption and wattage varies from 2.5W to 10W depending on which model and voltage you have.
Q Is it safe ?
A Yes. It complies with the required safety standards. The water system needs no modification at all, so there is no danger of water leaks. The water conditioner output signals are safe low voltages. Of course, as with any electronic product, you need to ensure that water is kept away from it.
Q How long will it last ?
A There are no moving parts, and no chemical processes involved, because it is purely electronic with nothing to wear out; so it should last as long as any regular electronic product. As it requires no attention after switching on, you can just forget about it.
Q How long have you been successfully making water conditioners ?
A We have been manufacturing and supplying electronic water conditioners continually since 2001.
Q Are there alternatives ?
A By taking no action, you are likely to replace pipe-work, boilers, storage tanks, radiators, showers, washing machines, kettles etc. much earlier than you should, as well as using more environmentally damaging cleaning materials and use increasingly more fuel to drive the system. Another option is to use a chemical based softening system that is more expensive to buy, more expensive to get installed, and more expensive to run.
Q Is it suitable for Commercial or Industrial premises ?
A For premises larger than a normal house, there are Heavy Duty versions that are even more powerful